Our Story
Prosemart Group Ltd was founded with a simple, yet powerful vision: to provide care that treats every person as an individual with their own story, choices, and needs. Our journey began when our founder, having witnessed the challenges of rushed visits and inconsistent support in the care sector, saw the need for an agency that prioritized quality over quantity.
Starting as a small, committed team, we quickly earned a reputation for reliability, professionalism, and genuine compassion. While we have since expanded our specialized training in areas like dementia care, complex needs, and supported living, our core commitment remains unchanged: to empower you or your loved one to live independently, safely, and with dignity in the comfort of your own home.
Prosemart
Our mission is to empower individuals to live independently, safely, and with dignity. Our vision is to be recognized as one of the most trusted, compassionate, and person-centred home care providers in the region.
Our Core Values
Compassion
Approaching every client with empathy, kindness, and understanding.
Respect
Honouring individuality, dignity, and the right to independence.
Reliability
Remaining consistent, dependable, and accountable by keeping our promises.
Integrity
Working honestly, transparently, and professionally at all times.
Person-Centred Care
Tailoring every care plan to the unique needs and preferences of each client.
Quality
Continuously monitoring, training, and improving our services to ensure the highest standards.
Meet The Team
Behind Prosemart Group Ltd is a dedicated team of passionate carers, coordinators, and managers chosen for their warmth, professionalism, and genuine desire to make a difference. We are proud of the positive relationships we build—and we are honoured to be trusted with your care.
Sarah Thompson
— Registered Manager
Michael Roberts
— Senior Support Coordinator
Emma Williams
— Lead Carer
— Blog Aricles
Trusted Advice and Insights
From Our Community Care Experts.
